How to Charge - MOBI.E
Charge with ease at any station within the national electric mobility network – the Mobi.E Network – in two different ways:
1. With an Energy Supplier's card or app
- Sign up for a commercial offer from one or more Energy Suppliers;
- Browse the MOBI.E website or your supplier’s app to find the charging station of your choice;
- Charge by unlocking the selected socket with your Electric Mobility Supplier’s card or app.
2. Using a bank card or electronic payment*
- Go to the MOBI.E website and find a charging station that suits you;
- Choose the socket, swipe your bank card at the payment terminal, and charge your vehicle.
- Or:
- Use the QR code available at the station and follow the instructions to charge your vehicle.
* Mandatory options for charging stations installed after 13 April 2024: the first for stations with power above 50 kW, the second for those below 50 kW.
How do I find or choose an Electric Mobility Supplier (EMSP)?
To access a card or app that lets you use the Mobi.E charging network, you must sign a contract with an EMSP, and you may contract services from one or more suppliers.
Note: If a charging station is offline, you must use a physical card to charge your vehicle.
Did you know...
Charging Point Operators (CPO) are responsible for maintaining the equipment. If you experience any problems while charging, you should contact the phone number displayed at the station, which is available 24 hours a day.
